Servant leadership Research Paper Example | Topics and Well Written Essays - 2500 words

Hireling administration - Research Paper Example At the hierarchical level, administration remains center. Contingent upon the nature and adequacy of the administration utilized in an association, the association may succeed and encounter expanded profitability, or it may encounter antagonistic impacts. This is mostly in light of the fact that, in an association, initiative affects representatives, and other essential capacities that decide the profitability level of the association. This paper talks about initiative in an association, for the most part basing on the model of worker administration that was progressed by Greenleaf H., and extraordinary consideration is attracted to the not for benefits associations. All associations must have a type of initiative; be that as it may, authority shifts relying upon the sort of association. Hence, there is a distinction in the manner in which authority is rehearsed in not revenue driven associations and those associations in the open part. As indicated by Erickson (2007) research on initiative in not revenue driven associations is scant, as more exploration endeavors are focused on the associations in the open segment. Hence, by concentrating more on authority in not revenue driven associations, this paper will make significant commitment to the information on this point. As indicated by Eisenhower Dwight, â€Å"Leadership is the craft of getting another person to accomplish something you need done on the grounds that he needs to do it† (Hughes et al, 2006, p. 405). This demonstrates for one to be a pioneer, the person in question must have an effect on the adherents. It can likewise be finished up from this definition that all together for a pioneer to guarantee the achievement of their association, the person must make duty among the supporters, who are representatives, and furthermore guarantee that the workers are eager to move in the direction of progress in various parts of the association. The previous decades have seen extraordinary change in the social, financial, and political perspectives in

Antoine Busnois Essay Example | Topics and Well Written Essays - 750 words

Antoine Busnois - Essay Example With respect to a reality, one of his most popular work Lhomme Arme 'is as yet perceived and even utilized in a few melodic and dramatic introductions today. Lhomme Arme', like different works of Busnois is a psalm of showed craftsmanship that identifies with the spirit of anybody hearing it. Thus, numerous artists saw the chance of utilizing this specific psalm in creating mass music subsequently proposing that utilization of the said psalm never goes without a doubt exhausting in any event, when it is more than once applied in various melodies. As a psalm, Lhomme Arme' is a melodic factor that improves different songs that when it is joined with other melodic game plans, it turns out to be all the more speaking to the ear and warming to the heart. Antoine Busnois essentially amassed in creating music that is musical and straightforward. Individuals during his time were noted to legitimately react to his music. Without a doubt, the brightness of his song enriches the way that the French craftsmanship depicts both effortlessness and multifaceted nature in such huge numbers of terms. The courses of action might be intricate sooner or later yet the effortlessness of the sound delivered by such a mind boggling plan warms the spirit of anybody hearing it. Sound has been a predominant idea in the general public influencing and impacting mankind from multiple points of view known to man. As a result of the persuasive idea of music, this medium is seen to a compelling apparatus for society in various perspective. Each component of the general idea of sound turns into a noteworthy one in particular the voice, music, audio effects, climate and even quietness. Every one of these components brings an alternate criticalness basically underscoring the statement of the general topic of a specific task. The utilization of voice can fundamentally impact the comprehension of the communicated thought of the specific open or crowd being pointed at. The inflection of the voice of the speaker can assign the feeling of the individual and their uproar or delicateness will portray the character, authority and character of the speaker. The utilization of ambient sounds, audio cues either through recurrent or constant mean can strengthen nature's feeling which can later add to the character of the speaker and additionally character and can empower the interest and eagerness of the crowd. Likewise, these components can altogether add to the importance and force of the idea being communicated by the specific task therefore helping its paper and comprehension by the general population. What's more, the work of the impacts of quietness as a foundation can likewise add to the outflow of the general subject as it can set phases of energy in this manner advancing the crowd's advantage (Altman, 1992). Along these lines, the work of sound through the use of every one of its components can essentially add to the general subject of a specific undertaking as it advances a superior correspondence approach between the principle idea and its crowd. The utilization of sound can encourages the exposition and comprehension of the open accordingly helping the adequacy of the undertaking of imparting a specific idea and its importance to the general public. With respect to Antoine Busnois' essential creations, he utilizes the sound of his music to send

Graduation Lookbook

Graduation Lookbook As our seniors start counting down the days until graduation, the first question people bring up is: What are your plans after college? Below are some of the responses you might hear! 1. Job A large percent of our graduating classes go on to land a job within six of months of graduation. And according to statistics by Illini Success, the average salary for full-time employed graduates was around $60,000 in 2018. Many of our recruiting events and career fairs help students land prestigious jobs and positions around the country upon graduation. 2. Internship In today’s economy, it may be hard to land a good job right away. So, many of our students sign internship positions at top companies to gain more experience, which may eventually lead to full-time jobs! This is a great time to learn more about your field and get a taste of what a working adult life is like. Career Fair Spring 2019 3. Grad School A lot of students go on to graduate school to pursue higher studies. In fact, Illinois offers countless masters and PhD programs on campus. From business to health professions, Illinois has a lot to offer and can provide the necessary resources for you to find the right program for you after graduating. 4. Gap Year Gap years, in my opinion, are becoming less trivial as the years go by. Many of my friends are graduating this year, but plan to take a year to travel or strengthen their resume or application before applying for jobs and graduate school programs. For some people, this is a good opportunity to reflect on their accomplishments and take a little extra time to map out the next few years. Planning your future is a daunting task, so never feel discouraged about taking an extra year to truly figure out what you want to do next. As you can tell, there are so many options to choose from post-graduation! Illinois has all the resources you need to find what’s right for you. Visit our career center to get more information! Kripa Class of 2020 I'm majoring in Psychology, minoring in Spanish, and pursuing a pre-dental track. It seems like I’m all over the place, but that’s what I like about college! I get to choose to study what I’m interested in, and I’m happy to be doing just that at Illinois.

How to Survive Your Admissions Interview

Getting into a private school isnt as simple as just deciding to go. You must apply, which means youre going to need to submit an application, take a test  and prepare for the admission interview.   Why? Because schools want to get to know you in person to see how you will fit into their community. They have your transcripts, recommendations, and test scores to give  them a profile of your abilities. But, they also want to see the person behind all those stats and achievements. Check out these 12 tips on how to survive your admission interview: 1. Plan Ahead The interview is important, so make sure you schedule one well in advance of the interview deadlines. This also gives you time to prepare for the interview and review some potential interview questions that might be asked of you, and give you a chance to come up with some potential questions to ask your interviewer. 2. Take a Deep Breath and Relax An admission interview  can be  stressful, but theres nothing to worry about. Dont be scared and dont worry about how you look or what they will ask you; we have tips to help you with all of that. Remember: almost everybody is nervous at an interview. The admissions staff know this and will do their best to make you feel comfortable, at ease and as relaxed as possible. The trick is to not let your nerves get the better of you. Use your nerves to give you that natural edge and alertness you need to present yourself in the best light possible. 3. Be Yourself Be on your best behavior, socially speaking, but be yourself. While we all want to put our best foot forward when we interview, its important to remember that schools want to get to know you, not some perfectly poised robotic version of you that you think the interviewer wants to see.  Think positively. As a rule, the school will be trying to sell itself to you as much as you are trying to sell yourself to it. 4. Leave the Technology Behind Always turn off your cell phone, iPad and other devices before you go into the interview and put them away. It is rude to text or read messages or playing games during an interview. Even your smartwatch can be a distraction, so take a temporary hiatus from technology during your interview, which usually lasts only about 30 minutes. To avoid the temptation, leave your devices behind with your parents in the waiting room (and make sure the sound is off!).   5. Make a Good First Impression From the first moment you step foot on campus, remember that you want to make a good first impression. Greet people you meet openly, looking them in the eye, shaking hands, and saying hello. Dont whisper, dont stare at the ground and dont slouch. Good posture makes a strong impression. That goes for the interview itself, too. Sit up tall in your chair and dont jitter or fidget. Dont bite your nails or pull at your hair, and never chew gum. Be polite and respectful. Please and thank you are always appreciated and go a long way to indicating respect for authority and your elders and even your peers, should you meet other students. 6. Dress for Success Its common for students to ask, What should I wear to my private school interview? Lets remember that youre applying to private school, and most schools have strict dress codes and high standards for their students. You cant roll up to the interview looking like you just fell  out of bed and couldnt care less about the experience. Wear comfortable clothes appropriate for the occasion. Look up the schools dress code and do your best to align. You dont have to go out and buy the uniform itself if they have one, but make sure youre dressing appropriately. For girls, opt for a plain blouse and skirt or slacks, or a nice dress, and shoes that arent sneakers or flip flops. Use minimal makeup and accessories. Keep your hairstyle simple. Remember that youre applying to school, not to walk the runway. For boys, opt for a plain shirt, slacks and shoes (no sneakers) work for most situations. There is nothing wrong with expressing your individuality. Just make sure that the way you express it is appropriate. 7. Be Honest Dont lie or panic. If you dont know the answer to the interviewers question, say so. Look her in the eye and admit that you do not know the answer. Similarly, if she asks you a question you dont want to answer, dont avoid it. For example, if she asks why you failed algebra, explain why that happened and what you are doing about it. Showing that youre willing to own a mistake or problem and are actively working to fix it can go a long way. If attending their school is part of your strategy for improvement, say so. Honesty is an admirable personal quality which schools prize in an applicant.  Give truthful answers. If you are not a top student, admit it and tell the interviewer how you plan to achieve better results. Remember, they will see your transcript! Interviewers like to see an honest appraisal of ones strengths and weaknesses. If you can point to some challenge you had in your school work, for example, not understanding quadratic equations, and how you overcame that, you will impress the interviewer with your positive attitude and approach to life. This goes back to being honest. If you are honest and truthful, you will learn more and learn more easily. 8. Ask Questions Ask questions about the school, its programs, and facilities. Find out how it can help you achieve your goals. Determine as best you can how the schools philosophy meshes with yours.  Dont feel like you should ask questions just to ask, but instead, be sure to cover the topics you and your parents want to know more about. For example, you may be an avid  linguist who wants to study Mandarin. Ask in-depth questions about the Chinese Studies program, its faculty and so on. Its also important to do your research before the interview though. Dont show up asking if they have a soccer team; thats the kind of information you can easily find online. Also, dont ask a question that was already answered earlier in the interview. That shows youre not paying attention. You can, however, ask for more details about something you talked about earlier. 9. Pay  Attention Listen carefully to the questions being asked and what is being said. Is what you are hearing what you want to hear or is the school just not suitable for you? You will get a feel for that early in the interview. The last thing you want to do is zone out during the interview and not know what the interviewer said.   10. Be Thoughtful Think before you answer. Avoid mannerisms such as like and you know. Careless speech patterns can indicate a lack of discipline and general sloppiness. Standard business English is always acceptable. That does not mean that you have to repress your personality. If you are a free spirit, let that side of you show. Communicate clearly and convincingly. Make your points without being rude or overbearing. 11. Reflect When the interview is over, record your observations and compare these with your parents. Both of you will want to discuss these observations with your consultant later. Those recollections are important because they help determine which school is the best fit for you. 12. Follow Up Its important to follow up with your interviewer once its over. If theres time, send a handwritten thank you note to your interviewer. It will speak volumes for your ability to follow through and your personal sincerity. It doesnt need to be long, just a quick note thanking your interviewer for the meeting and perhaps reminding him of why you want to attend the school. If youre short on time, an email is a suitable alternative if youre on a fast track for decisions with limited time between the interview and decisions.

Are We Free Essay - 1616 Words

John Locke stated that every individual has unalienable natural rights given at birth. As humans, we have the right to life, liberty, and property. In Locke social contract theory, we get the notion on how this theory works in defining and analyzing what freedom means. As a society, we are free to a certain extent. In order for a society to co-exist, people have to give up their sovereignty to a government in order to receive benefits and maintain social order. Without an authority of a government, life would be â€Å"nasty, brutish, and short†, according to Locke. As a society, we cannot run around like animals. An anarchist type government to achieve complete freedom would not triumph in any society. In this essay, I will discuss and†¦show more content†¦Charlotte Perkins Gilman makes this clear that women should no longer face oppression in the workforce or only be a servant to the husband and children. Women also wanted to make their mark in our society and duri ng WWII, who were the ones that kept America moving forward? The women of America kept us going and Gilman helped women by changing the norms about them. Women are able to make something out of their lives and not to only stay as house wives. In her book, Women and Economics, Gilman wrote about how the new women’s movement would affect the roles of women for their survival. Gilman book would lead for a new path for women’s freedoms of what they can accomplish both in the work environment and at home Women fought for equal work opportunities and equal pay in the workforce. Women were also in control of their own body with freedom of sexual expression and reproductive choices. With women joining the labor market, we have the birth control movement in which prevented the unwanted of a child. During this time there was a strong emphasis of sex education and information on contraception for women. Women no longer wanted to stay at home and raise multiple children. Dur ing the 20th century, Americans advocated the strengthening of our civil liberties. Freedom of speech, press, religion, and the right to assemble are all key aspects in which the American people exercise their civil rights and freedoms. In order to achieve and maintain these freedoms,Show MoreRelatedAre We Really Free?1634 Words   |  7 Pages The main questions for this paper is are we really free? This is for some people a difficult question to answer but for some they do not give it much thought. But when you look at it from a philosophical standpoint, it is not a simple answer. Some people look at the question with an open mind, some with a closed mind. I will be comparing and contrasting the three points that support the question are we free, and end with what I feel is the best viewpoint. Each point will be a summary of what IRead MoreAre We Really Free?1314 Words   |  6 Pagesby William Grieder he talks about what it is like to be an American worker in our society. He poses a question, â€Å"are Americans really free?† (Greider) This is a tough question to answer, what is our definition of free and how is freedom accomplished? Do we have more freedoms than the older generations? What roads have been paved for us and what disadvantages are we facing now? Grieder’s bottom line in this article was that communication is key for a successful business, is that accurate? These areRead MoreWhat We Can Not Be Free Until They Are Free Essay1741 Words   |  7 Pagesâ€Å"We cannot be free until they are free,† said the late and great James Baldwin in an excerpt from â€Å"A Letter to My Nephew: The Fire Next Time†. Never has there ever been a truer statement on the outlook of the American people. Now we have writer, Ta-Nehisi Coates, who has been likened to James Baldwin, and because of his style in â€Å"Between the World and Me.† However, in classic Coates style, what we get from this book is tales of childhood in Wes t Baltimore, violence, gang, love, hope, education, policeRead MoreAre We Free Within Society?!1405 Words   |  6 PagesFor me, I find that there are two different answers to the question: â€Å"Are we free within Society?† - and that there are many variations, with thanks to culture, socialization, social interaction and social structure. For the most part I find freedom all around. Ill give some examples of that and show some areas where I see others struggle with finding a sense of freedom, whether it be external or within. First, what is freedom? Its an ambiguous term that can hold many different meanings toRead MoreDo We Have Free Will?1560 Words   |  7 PagesDo we have free will? Whether we have free will is widely controversial. The absence of a universal definition poses a primary problem to this question. In this essay, I shall base my argument on a set of three conditions for free will: 1) that the actor is unconstraint in his action, 2) the actor could have acted otherwise and 3) the actor must be ‘ultimately responsible’ (Kane, 2005: 121) for his action. After I have explained them, I shall apply these conditions to three scenarios that coverRead MoreWe Are Born Free And Equal Essay1177 Words   |  5 Pages To understand human rights we first have got to understand what those rights even are. The United Nations created the Universal Declaration of Human Rights on December 10th, 1948. In this document, there are 30 listed human rights. These rights as defined by the United Nations are seen as fundamental for living and for a normal human existence. Article One: We are Born Free and Equal, Article Two: Freedom from Discrimination, and Arti cle Three: The Right to Life help define our human rights. Read MoreAmeric Are We Really Free?903 Words   |  4 Pages America: Are we really free? Every day, nearly one-third of U.S. children ages four to nineteen eat from a fast food restaurant this adds on about six extra pounds per child every year and increases their risk of obesity (Fast Food). In my research I learned a lot about the health risks that come with eating fast food. Fast food causes childhood obesity rates in America to increase because of its convenience, ingredients, and lack of telling people what is in the food. The convenience of fast foodRead MoreWe Are No Longer Slaves, But We Sure Aren t Free ! Essay2220 Words   |  9 Pagesâ€Å"We are no longer slaves, but we sure aren’t free!† (Pat’s Justice) I heard this line in a poem by African-American poet, Pat’s Justice, discussing racial inequality and injustice he had faced growing up in an unprivileged neighborhood. Racism and discrimination remains to pierce through the skin of many throughout the globe. Generations of immigrants and their children whom are citizens still feel unwanted in the United States. People to this day have faced ignorance because of the pigmentationRead MoreAn Argument For Free Will. As An Outset, We Should First1343 Words   |  6 PagesAn Argument for Free Will As an outset, we should first get a clear understanding of what â€Å"free will† actually means. â€Å"A being has free will if given all other causal factors in the universe (genetic and environmental, physical and chemical†¦) it nevertheless possesses the ability to choose more than one thing† (Caplan, 1997) There are many different definitions of freedom, but the kind of freedom I want to address is one where an individual can do as he or she pleases even if bound by chains toRead MoreDo We Have a Free Will? Essay example1462 Words   |  6 Pages Do We Have A Free Will? An individual with â€Å"Free Will† is capable of making vital decisions and choices in life with own free consent. The individual chooses these decisions without any outside influence from a set of â€Å"alternative possibilities.† The idea of â€Å"free will† imposes a certain kind of power on an individual to make decisions of which he or she is morally responsible. This implies that â€Å"free will† would include a range of aspects such as originality, moral value, and self-governance. However

Viet Free Essays

Today, the process of globalization has created relationships with other countries. To communicate with other countries need a common language. English has become the most popular language and binds people. We will write a custom essay sample on Viet or any similar topic only for you Order Now * Language is an important part of human life + Language shows the development of human. + Through language human can communicate, exchange information and convey experiences. + show feeling and save information + help to develop mind * English is the most common language in the world. + many countries use English as their mother tongue essay writers online. many countries choose English to teach at school as foreign language + The Industrial Revolution that began in England and spread to other countries. English was spread, too. + know English you can communicate with many people in over the world + through English, people can study about cultural, traditional, law, history of other countries. + make friend and study at someone in other country. +set of economic and diplomatic relation uith the countries of the world. + break the language barrier So, try to learn english better: study more vocabularies, gramma, practise english skill. English has made the greatest contribution to the promotion of better understanding Which language do you think has made the greatest contribution to the promotion of better understanding among the people of the world? The human race is divided by a multiplicity of languages, many of which have come to play an important part in the affairs of the world. A little reflection reveals that the importance of a language is associated mainly with the ideas and knowledge it contains. The more ideas a language can convey to the people of the world, the more it will be used by people everywhere. Thus, the language that is used most extensively is the language that makes the greatest contribution to human progress and mutual understanding between people. It cannot be denied that today the most widely used language is the English language. There are few countries in which this language is not understood or used. Even the countries which preached hatred for everything English, including the English language, during their struggle for  independence  from British rule such as India, found it difficult to dispense with this language after they became independent. Therefore, they not only continued to use English in all spheres of public activity but also began to encourage the use and study of the English language as means of achieving national progress and unity. These efforts on the part of the various countries of the world convey an idea of the importance of the English language. It would be instructive, however, to consider the reason for the extensive use of the English language. One of the reasons is that several countries in the world have been occupied mainly by immigrants from England such as the United States of America, Australia and New Zealand. It is therefore not surprising that the people of such countries have continued to use the English language, though they have severed their independent status, for one cannot discard one’s language easily. Another reason is that, in the course of history, a large number of countries throughout the world came directly under British rule, where English was made the main language for administrative, commercial and all other purposes. As the leading colonial power in the world, England has indeed exerted a profound influence on the affairs of the world, though its colonial possessions are rapidly becoming independent one after the other. Concomitantly, the English language too has come to play a leading role in international communication. Thus, many people whose native language is not English have studied English and become more conversant with English than with their own languages. This is especially true with the leaders of the people to whom English is a foreign language. As a result, the English language is used by them not only in the administration of their countries but also in all their institutions of higher learning. The most important reason for the pre-eminence of the English language, however, is that it is the source of all knowledge. The Industrial Revolution that began in England and spread to other countries revealed the English genius for invention. Even the political and social institutions of England, which were affected tremendously by the Industrial Revolution, have evoked the admiration of all countries. The knowledge, ideas, experiences and profound thoughts of the English people have made a deep impression on the minds of the people of other countries. Innumerable books have been written in the English language on all branches of study, and such is the thirst of English scholars for knowledge and their desire to communicate it, that they have even translated books of great value from other language to English for the benefit of all. Writers of other nationalities too have written a great number of books in English and made a substantial contribution to the enrichment of the English language. As a result of all these efforts, the English language has become the main avenue to the greatest storehouse of information. Therefore, people everywhere have developed a special respect for the language and they continue to learn it with avidity. As the English language is used so extensively, it is mainly in this language that the people of the world communicate with and understand one another. No other language has such a wide appeal. In my opinion, it is the English language that has made the greatest contribution to the promotion of the better understanding among the people of the world. NEW WORDS: 1. multiplicity (n): vo s? 2. mutual (adj): qua l? i, l? n nhau 3. preach (v): ch? truong, thuy? giao 4. immigrant (n) : ngu? i nh? p cu 5. connexion (n) : m? i quan h? 6. discard (v) : v? t b? , th? i h? i 7. administrative (adj) : (thu? c) hanh chinh 8. commercial (adj) : (thu? c) thuong m? i 9. concomitantly (adv) : di doi v? i, d? ng th? i 10. pre-eminence (n) : suu vi? t hon h? n 11. evoke (v): g? i len 12. innumerable (adj) : vo s? 13. substantial (adj) : l? n lao, dang k? , quan tr? ng 14. avidity (n ) : s? khat khao 15. appeal (n) : s? h? p d? n Anh da co nh? ng dong gop l? n nh? t vao vi? c thuc d? y s? hi? u bi? t t? t hon Ngon ng? ma b? n co nghi r? ng da co nh? g dong gop l? n nh? t vao vi? c thuc d? y s? hi? u bi? t t? t hon gi? a nh? ng ngu? i c? a th? gi? i? Loai ngu? i du? c chia m? t da d? ng c? a ngon ng? , nhi? u trong s? do da d? n d? dong m? t vai tro quan tr? ng trong cac v? n d? c? a th? gi? i. M? t s? ph? n anh it cho th? y t? m quan tr? ng c? a m? t ngon ng? co lien quan ch? y? u v? i nh? ng y tu? ng va ki? n th? c trong do. Nh? ng y tu? ng hon m? t ngon ng? co th? truy? n d? t cho ngu? i dan tren th? gi? i, cang co nhi? u no s? du? c s? d? ng b? i nh? ng ngu? i ? kh? p m? i noi. Nhu v? y, ngon ng? du? c s? d? ng r? g rai nh? t la ngon ng? ma lam cho s? dong gop l? n nh? t d? i v? i s? ti? n b? c? a con ngu? i va hi? u bi? t l? n nhau gi? a con ngu? i. No khong th? ph? nh? n r? ng ngay nay cac ngon ng? du? c s? d? ng r? ng rai nh? t la ti? ng Anh. Co r? t it q u? c gia ma ngon ng? nay khong hi? u ho? c s? d? ng. Ngay c? cac nu? c ma rao gi? ng long cam thu cho t? t c? m? i th? ti? ng Anh, bao g? m c? ngon ng? ti? ng Anh, trong cu? c d? u tranh gianh d? c l? p kh? i ach th? ng tr? c? a Anh nhu ? n D? , th? y kho khan d? phan chia v? i ngon ng? nay sau khi h? da tr? thanh d? c l? p. Do do, h? hong ch? ti? p t? c s? d? ng ti? ng Anh trong m? i linh v? c c? a ho? t d? ng cong c? ng nhung cung b? t d? u khuy? n khich vi? c s? d? ng va nghien c? u v? ngon ng? ti? ng Anh lam phuong ti? n d? d? t du? c ti? n b? t? c va th? ng nh? t. Nh? ng n? l? c tren m? t ph? n c? a cac qu? c gia khac nhau tren th? gi? i chuy? n t? i m? t y tu? ng v? t? m quan tr? ng c? a ngon ng? ti? ng Anh. No s? la giao hoa, tuy nhien, xem xet cac ly do cho vi? c s? d? ng r? ng rai c? a ngon ng? ti? ng Anh. M? t trong nh? ng ly do la m? t s? qu? c gia tren th? gi? i da b? chi? m dong b? i ch? y? u la ngu? nh? p cu t? nu? c Anh nhu Hoa K? , Uc va New Zealand. Do do, khong ng? c nhien khi ngu? i dan nu? c nay da ti? p t? c s? d? ng ngon ng? ti? ng Anh, m? c du h? da c? t d? t tinh tr? ng d? c l? p c? a h? , cho ngu? i ta khong th? lo? i b? ngon ng? m? t cach d? dang. M? t ly do khac la, trong qua trinh l? ch s? , m? t s? lu? ng l? n cac qu? c gia tren kh? p th? gi? i da tr? c ti? p du? i s? cai tr? c? a Anh, noi ma ti? ng Anh da du? c th? c hi? n ngon ng? chinh cho hanh chinh, thuong m? i va t? t c? cac m? c dich khac. Nhu s? c m? nh thu? c d? a hang d? u tren th? gi? i, Anh da th? s? t? o du? c m? t ? nh hu? ng sau s? c d? n cac v? n d? c? a th? gi? i, m? c du thu? c d? a c? a no nhanh chong tr? thanh d? c l? p sau khi khac. D? ng th? i, ti? ng Anh cung da d? n d? dong m? t vai tro hang d? u trong giao ti? p qu? c t?. Vi th? , nhi? u ngu? i ma ti? ng m? d? khong ph? i la ti? ng Anh da h? c ti? ng Anh va tr? thanh th? o hon v? i ti? ng Anh hon v? i ngon ng? c? a h?. Di? u nay d? c bi? t dung v? i cac nha lanh d? o c? a nh? ng ngu? i ma ti? ng Anh la m? t ngon ng? nu? c ngoai. K? t qu? la, cac ngon ng? ti? ng Anh du? c s? d? ng b? i chung khong ch? rong chinh quy? n c? a cac qu? c gia c? a h? ma con trong t? t c? cac t? ch? c c? a h? v? h? c t? p cao hon. Ly do quan tr? ng nh? t cho s? uu vi? t c? a ngon ng? ti? ng Anh, tuy nhien, la no la ngu? n g? c c? a t? t c? ki? n th? c. Cu? c cach m? ng cong nghi? p b? t d? u ? Anh va lan sang cac nu? c khac cho th? y thien tai ti? ng Anh cho sang ch?. Ngay c? nh? ng th? ch? chinh tr? va xa h? i c? a nu? c Anh, ma da b? ?nh hu? ng m? nh b? i cu? c cach m? ng cong nghi? p, da khoi d? y s? ngu? ng m? c? a t? t c? cac nu? c. Ki? n th? c, y tu? ng, kinh nghi? m va suy nghi sau s? c c? ngu? i dan Anh da th? c hi? n m? t ? n tu? ng sau s? c trong suy nghi c? a ngu? i dan cac nu? c khac. Vo s? sach da du? c vi? t b? ng ngon ng? ti? ng Anh tren t? t c? cac nganh nghien c? u, va nhu v? y la con khat c? a cac h? c gi? Anh bi? t va mong mu? n truy? n d? t no c? a h? , r? ng h? th? m chi con d? ch cu? n sach co gia tr? l? n t? ngon ng? khac ti? ng Anh cho cac l? i ich c? a t? t c?. Nha van c? a cac dan t? c khac cung da vi? t m? t s? lu? ng l? n cac cu? n sach b? ng ti? ng Anh va co dong gop dang k? cho vi? c lam giau ngon ng? ti? ng Anh. La k? t qu? c? a t? t c? nh? g n? l? c nay, ti? ng Anh da tr? thanh con du? ng chinh d? cac kho l? n nh? t c? a thong tin. Do do, m? i ngu? i ? kh? p m? i noi da phat tri? n m? t s? ton tr? ng d? c bi? t cho ngon ng? va h? ti? p t? c tim hi? u no v? i s? khao khat. Nhu ngon ng? ti? ng Anh du? c s? d? ng r? t r? ng rai, ch? y? u la trong ngon ng? nay la ngu? i c? a th? gi? i giao ti? p va hi? u nhau. Khong co ngon ng? khac co m? t khang cao r? ng. Theo y ki? n c? a toi, no la ngon ng? ti? ng Anh ma da co nh? ng dong gop l? n nh? t vao vi? c thuc d? y s? hi? u bi? t t? t hon trong nhan dan tren th? gi? i. How to cite Viet, Papers

Review on Airline Operation

Question: Discuss about the Review on Airline Operation. Answer: Introduction: Airline companies in order to maintain their standard of service delivery and to reduce variability in services provided to different customers, have standardized their service delivery process and is constantly working towards developing dependable service delivery for their customers. However, the cultural norms and values of a specific customer can dictate their thinking and actions. Culture plays a crucial role on the process of service delivery and design and hence it becomes important for organisations to formulate their service delivery policies keeping in mind the nations culture where they are operating. Employees who are imbibed with their own cultural norms and beliefs are more prone to be bias in their designing and delivery of systems, processes, procedures and even communication of the organisation. Literature Review of the Article: The article discusses in detail the impact of national culture on the airline operation management. Since airline industry caters to diverse customers from around the globe, hence they should be aware of their own cultural biases, both positive and negative, on the designing and deliverance of services. The quality of airline services includes the ability to provide high quality structural (such as seats and meals), infrastructural (in form of employee service to customers), and supply chain services (in the form of check-in, transfer and arrival services) to passengers (Choi, Lee Olson, 2015). Airline uses their culture as basis to differentiate their brand in a homogenised world of fierce competition. For example, the high crash rate in Korean Airlines is attributed to the national characteristics of the employee. Since in the Korean culture, employees would not challenge their managers even it means losing their lives. On the other hand, the concept of individuality is strongly en couraged in the U.S. culture (Arif, Gupta Williams, 2013). In order to study the customer satisfaction and their perception of service quality in the airline industry scholars have used service quality measures and customer assessment surveys (Baker, 2013). Airline industry has attracted a lot of attention for the standpoint of cultural norms and values and the impact it has created on the operation of the airline as well as behaviour of the airline crew. According to Hofstede, the culture of a nation plays an important role in the management theory and has been identified as an important variable in the cultural studies of many global organisations across disciplines (Namukasa, 2013). National culture is associated with the country where the airline is based and studies have found that majority of the airline employees belongs to their local culture. For example, in a multicultural country like United States, 84 per cent of the workforce has been born and brought up in America (Hussain, Al Nasser Hussain, 2015). Based on the framework proposed by Roth and Menor, a service firm makes choices in terms of structure, infrastructure and service supply chain, which are followed by the implementation of choices within a service delivery system. It can be said that, the experience of a passenger is indeed a combination of the design of the product and how it is delivered on-board (Shaw, 2016). People coming from high Power Distance culture (PDI), accept hierarchical order, in which everybody has an assigned place and which needs no further justification (Wu Cheng, 2013). However, the concept of PDI is not useful and effective when it comes to employee-boss relationship in the workplace. This can be very well perceived in the Korean airline industry where hierarchical mindset in the organisation has led to poor service delivery and a failure in service delivery. The uncertainty avoidance characteristic makes people of a particular society or culture feel uncomfortable with uncertainty and ambiguity (Karatepe Vatankhah,2014). Both service providers and employees from a culture of high uncertainty avoidance ten to act with extensive detailed planning and risk aversion. These traits do not help in todays highly competitive market, design dominant, fast and innovative service environment of the airline industry. Like other service industries, even in airline industry interaction with customers vary from one individual to another and thus uncertainty is an integral part of such transactions. Most service industries have quality rating firms that evaluates and analysis the success of a particular firm with regard to its service delivery process. This also helps customers in the initial phase of purchasing a service by viewing the service delivery rating and review. The are various dependent variable which are interconnected and plays a crucial role in determining the quality of service in airline industry. These factors include behavior of the front-line staff, service efficiency, quality of meals, comfortable seats and smooth process of check-in, transfer and arrival services. Sytrax is a world recognized brand that provides professional audit and service bench-marking programs of product and service quality. Rating firms service quality assessment can be grouped into three categories they are construction, infrastructural, structural and service supply chain based on Roth and Menors Service Delivery Systems Architecture (Karatepe Vatankhah, 2014). Conclusion: This report thus analyses the impact of national culture on the operation and service quality of airline industry. Various researchers have studied and found out how characteristics of different cultures influence airlines success of service design and delivery. The most important cultural characteristics are uncertainty avoidance, individualism and future orientation. While individualism and uncertainty avoidance hinders airlines ability to provide good quality service to passengers, future orientation strengthens and enhances the services provided by the airline industry. Thus it can be concluded by saying that, there exist an important relationship between national culture and airline service quality. Therefore awareness must be created in order to avoid culture based partiality in the operation and service delivery of airline industry. References: Arif, M., Gupta, A., Williams, A. (2013). Customer service in the aviation industryAn exploratory analysis of UAE airports.Journal of Air Transport Management,32, 1-7. Baker, D. M. A. (2013). Service quality and customer satisfaction in the airline industry: a comparison between legacy airlines and low-cost airlines.American Journal of Tourism Research,2(1), 67-77. Choi, K., Lee, D., Olson, D. L. (2015). Service quality and productivity in the US airline industry: a service quality-adjusted DEA model.Service Business,9(1), 137-160. Hussain, R., Al Nasser, A., Hussain, Y. K. (2015). Service quality and customer satisfaction of a UAE-based airline: An empirical investigation.Journal of Air Transport Management,42, 167-175. Karatepe, O. M., Vatankhah, S. (2014). The effects of high-performance work practices and job embeddedness on flight attendants' performance outcomes.Journal of Air Transport Management,37, 27-35. Namukasa, J. (2013). The influence of airline service quality on passenger satisfaction and loyalty: The case of Uganda airline industry.The TQM Journal,25(5), 520-532. Shaw, S. (2016).Airline marketing and management. Routledge. Wu, H. C., Cheng, C. C. (2013). A hierarchical model of service quality in the airline industry.Journal of Hospitality and Tourism Management,20, 13-22.